Acquisition Management Policy   (Revised 11/2009)

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4.3 : Integrated Logistics Support    
4.3.1 : Principles   (Revised 11/2009)
4.3.2 : Standard Elements of Integrated Logistics Support   (Revised 10/2007)
4.3.3 : Logistics Management During the AMS Lifecycle   (Revised 10/2007)
4.3.3.1 : Service Analysis   (Added 10/2007)
4.3.3.2 : Concept and Requirements Definition   (Revised 11/2009)
4.3.3.3 : Investment Analysis   (Revised 11/2009)
4.3.3.4 : Solution Implementation   (Revised 10/2007)
4.3.3.5 : In-Service Management   (Revised 10/2007)
4.3.4 : Who Does It?   (Revised 10/2007)

4.3 : Integrated Logistics Support      

4.3.1 : Principles (Revised 11/2009)    

Integrated logistics support is the critical functional discipline that plans, establishes, and maintains an integrated logistics support system for the lifecycle all FAA products and services. The objective is to provide the required level of service to the end user at optimal lifecycle cost to the FAA for new investment programs and the sustainment of fielded products and services.

Principles include:

Centralized management of integrated logistics policy and guidance with the Vice President of Technical Operations serving as the key executive and the Associate Administrator for Regions and Centers providing support

Logistics managers within each service team responsible for defining, obtaining, and managing integrated logistics support for service-team products and services over their lifecycle

Collaborative logistics decision-making based on business case analysis results to achieve high performance and best value for the agency

Integration of operations and support requirements early in the program lifecycle using the program requirements document

Long-term strategic partnerships with suppliers and contractors to achieve full lifecycle support for operational assets

Managing and integrating supply support across the agency to improve efficiency, save money, and minimize ownership costs

Continuously measuring logistics performance against key organizational measures to drive corporate decisions and tactically manage logistics services

Training and certification of logistics specialists so the best logistics systems can be determined, implemented, and operated over the service life of operational assets

Developing and using logistics databases and tools to manage assets, track outages and service delays, control inventory, and identify opportunities for improving logistics support

 

4.3.2 : Standard Elements of Integrated Logistics Support (Revised 10/2007)    

The standard elements of integrated logistics support are:

  • Maintenance planning;
  • Maintenance support facility;
  • Direct-work maintenance staffing;
  • Supply support;
  • Support equipment;
  • Training, training support, and personnel skills;
  • Technical data;
  • Packaging, handling, storage, and transportation;
  • Computer resources support.

A definition of each element is in Appendix C.

4.3.3 : Logistics Management During the AMS Lifecycle (Revised 10/2007)    

Logistics elements are addressed during each phase of the AMS lifecycle management process (service analysis, concept and requirements definition, investment analysis, solution implementation, and in-service management). This entails managing the interdependencies among logistics elements; integrating the acquisition and lifecycle management of logistics support with the investment product or service; and adhering to the principles of supply chain management throughout.

4.3.3.1 : Service Analysis (Added 10/2007)    

The service team logistics manager analyzes support data collected on operational assets to determine logistics trends and service needs. Results are fed into service analysis by each service organization that determines and prioritizes overall service and infrastructure needs. Service analysis results across service organizations are integrated into the enterprise architecture roadmaps, which specify when highest priority service needs enter into the appropriate solution-oriented lifecycle management phase (e.g., concept and requirement definition, investment analysis, or solution implementation).

4.3.3.2 : Concept and Requirements Definition (Revised 11/2009)    

The service team logistics manager works with the CRD team to define preliminary logistics requirements and a maintenance concept of use for the preliminary program requirements document. Preliminary requirements are not solution-specific and do not limit the search for alternative solutions to mission need.

4.3.3.3 : Investment Analysis (Revised 11/2009)    

The service-team logistics manager is a core member of the investment analysis team throughout initial and final investment analysis. During initial investment analysis, the logistics manager evaluates the maintenance concept of each alternative solution and reports implications to lifecycle support costs and benefits in the business case analysis report. Trade-off among RMA parameters (as lifecycle cost-reduction measures) is encouraged so long as minimum service performance thresholds are not breached.
During final investment analysis, the logistics manager:

Develops logistics elements for any screening information request issued by the service team in support of final investment analysis;

  • Evaluates the logistics and support elements of contractor responses;
  • Assists the investment analysis team in defining:
  • ILS-specific baseline measures for the acquisition program baseline;
  • Final logistics requirements in the program requirements document;
  • Detailed logistics activities and milestones in the implementation strategy and planning attachment.
  • Advises on preliminary disposal planning for the asset(s) under consideration for replacement;
  • Identifies activities and establishes milestones for integrated logistics support elements of the In-Service Review (ISR) checklist; and
  • Tracks completion of logistics support activities prerequisite to the final investment decision.
    During competitive procurements, offerors are evaluated on the suitability of their maintenance and support plans and demonstrated ability to support other fielded systems, as well as compliance with contract technical specifications.

 

4.3.3.4 : Solution Implementation (Revised 10/2007)    

During solution implementation, the logistics manager verifies that contractor logistics product development and field installation are consistent with contract requirements and user needs through commissioning. The logistics manager also assists the service team in verifying that logistics-related activities in the ISR checklist are complete and the product or service is operationally suitable at the in-service decision.

4.3.3.5 : In-Service Management (Revised 10/2007)    

The logistics manager assists the service organization and its systems engineering efforts throughout in-service management in the collection and assessment of operational data for use in evaluating product or service effectiveness. These activities include:

  • Tracking and evaluating RMA performance and supportability issues of fielded assets;
  • Analyzing supportability issues caused by market-driven product, system, or subsystem obsolescence;
  • Determining the most cost-effective means for avoiding supportability shortfalls;
  • Assessing the logistics impact of obsolescence-driven product changes;
  • Evaluating the impact of engineering changes, performance shortfalls, or technological opportunities on the integrated logistics support of operational products and services.

The logistics manager also participates in disposal activities of products scheduled for removal from service.

4.3.4 : Who Does It? (Revised 10/2007)    

Each line of business manages integrated logistics support for the products and services for which it is responsible. The ATO Technical Operations organization is the office with primary responsibility for logistics policy and guidance. The ARC organization provides in-house integrated supply chain management, depot support, and logistics services. The logistics manager is the focal point for logistics planning, implementation, and in-service management within the service team. The ARC logistic-element management team supports service-team logistics managers in logistics planning and management.